3 Job Opportunities at Ecobank Rwanda Plc

Ecobank Rwanda Plc is a full-service bank that joined the Rwandan market in 2007 with the aim of providing a broad range of products and Services to Consumer, Commercial, and Corporates business segments.

The bank’s vision is to build a world-class bank and contribute to the economic development and financial integration of Rwanda and the region by providing customers with convenient and reliable financial products and services.

Ecobank Rwanda Plc is an affiliate under Ecobank Group and operates in Central East and Southern African (CESA) region.

1. Treasury Sales Officer

External recruitment Advert

Job Vacancy: Treasury Sales Officer

Opening date:  March 10, 2022

Closing date:  March 18, 2022

About Ecobank Rwanda Plc

In order to respond to our growing market with the required human capital, we are currently looking for experienced professional in the following area

Role Title: Treasury Sales Officer

Reporting: Head Treasury  

JOB PURPOSE:

Reporting: Country Treasurer

JOB PURPOSE:

• To achieve product sales target for Multinationals & Public Sector clients, acting as each customer’s primary/ backup point of contact within Treasury
• To put a strategy in place for increasing the Bank’s share of existing clients business (both FX & Money market) and for enlarging the current portfolio of the identified client segments.
• To implement the sales process devised to enable the Country Treasurer and Regional Sales Head review periodically the marketing efforts.
• To increase new products and initiatives in the market place with the object of improving sales profitability.
• To conduct presentations to existing and potential customers in order to increase awareness of the Treasury Products and to build relationships.
• To market liability products to customers
• To build and maintain a high level of synergies with metrics partners (relationship managers, other product peers, HR, FINCONs, etc …).

KEY RESPONSIBILITIES:

• To set up a clear and coherent marketing plan
• To set up an aggressive calling plan across existing & potential clients.
• To monitor business performance on an ongoing business vis-à-vis budget and take proactive measures to close any gap.
• To work closely with Corporate, Commercial and Consumer Banking with a view to expanding Treasury franchise.
• To ensure that the clients of the bank are serviced efficiently by quick quotation of rates, quality inputs on the markets and regular contact on telephone etc.
• To set up new revenue achieve roll out and coordinate completion of in-country and regional Sales Process.
• To ensure that necessary steps are taken to address regulatory and internal control guidelines.
• To cross sell other ECOBANK products to the Treasury customer and prospects.
• To ensure complete adherence to all of ECOBANK’s compliance and regulatory requirements.
• To maintain high standards in terms of compliance and internal process ensuring complete adequacy to Audit requirements.
• To maintain good relationship with regulators.
• To keep abreast of the changes in the business and regulatory environment.
• To ensure adherence to proper conduct and professional behaviour with all bank staff.
• Fx & Money market rate management in order to secure the optimum spread without loss of business
• To be able to analyze and interpret market news with a view to providing quality service and inputs to clients and other business units.
• To be able to analyze market trends and information and take steps to further business growth.
• To be able to work together with other members of the branches, to ensure delivery of high-quality service to customers.
• To quote FX and MM rates within the parameters agreed with the Country Treasurer.
• To keep the Country Treasurer and Regional Sales Head informed of the latest developments in the market place.
• To abide by the Rules and Regulations laid down by the Central Bank, ECOBANK’s internal controls and Dealer Code of Conduct.
• Ability to conduct wallet sizing documents on FX sales customers in the industry

QUALIFICATION REQUIREMENTS & EXPERIENCE:

Background & Experience 

• A Bachelor’s degree in Finance, Accounting, Economics or related field
• Holding ACI Dealing Certificate is an added value
• 3 years working with Banking Sector
• A working knowledge of Treasury products with good appreciation of customer needs.
• Broad knowledge of banking practices and regulations.
• Good analytical and decision-making skills.
• Ability to market and establish client relationship.
• Ability for good interpersonal skills.
• Ability to work under pressure and meet deadlines

Ecobank Rwanda Plc is an equal opportunities company and females’ candidates are encouraged to apply, If your career aspirations match this exciting opportunity, please write in confidence quoting the position on the subject matter

How to apply: Interested candidates should send their applications by clicking on the Apply button below no later than March 18, 2022

Only those who strictly meet the criteria should apply for this position

Due to expected high volume of applications we cannot respond to all applications and will only be contacting shortlisted applicants.

2. Facilities Maintenance Officer

Ecobank Rwanda Plc.

 P.O. BOX: 3268 Kigali – Rwanda

External recruitment Advert

Job Vacancy: Facilities Maintenance Officer

Opening date:  March 10, 2022

Closing date:  March 18, 2022

About Ecobank Rwanda Plc

In order to respond to our growing market with the required human capital, we are currently looking for experienced professional in the following area

Role Title: Facilities Maintenance Officer

Reporting: Head Ecobank Business Services 

JOB PURPOSE:

• Reporting functionally to the Head Operation and Technology and on a day to day basis to the Head Ecobank Business Services
• Ensure all bank infrastructure are operational and well maintained to meet business needs and support service delivery in line with corporate standards
• Ensure professionalism in execution of duties

KEY RESPONSIBILITIES:

General

• Ensure all bank property, installations and equipment are well maintained and meet Group and national Regulatory Standards.
• Ensure repairs, servicing and maintenance of all equipment is carried out in accordance with contract terms
• Supervise the purchase, replacement and repairs of equipment and other related infrastructure to ensure quality service delivery.
• Visit branches on a regular basis to inspect bank property, installations & equipment and advise on the required maintenance
• Liaise with external consultants and contractors with regards maintenance of bank equipment & property
• Ensure all maintenance contracts are valid and all terms and conditions are adhered to by all parties
• Monitor usage of bank property, equipment and installations. Report to management any potential or actual abuse by staff or third parties
• Supervise bank construction and installation projects to ensure that they are in line with ECOBANK standards
• Conduct maintenance exit meetings and ensure all agreed maintenance works under your supervision are completed on time
• Ensure leased and bank property meet the Group and Regulatory requirements
• Audit ratings: Internal Control/ Internal: Satisfactory.

Ensure all issues raised are addressed in a timely manner

• Any other Duties as assigned by management

QUALIFICATIONS, EXPERIENCE, COMPETENCIES

• A bachelor’s degree in Electrical engineering is required for this position. A certification in facilities and property management or other related discipline is an added advantage.
• Have at least 4 years of experience in facilities management
• Very strong analytical mindset
• Project Management knowledge.
• Strong Communication and Negotiation skills
• Multi-tasking and sensitive to cross-cultural exposures
• Independent but strong team player with ability to encourage and support individuals to achieve their full potential
• Strong leadership skills.
• Collaborative and persuasive
• Proactive problem solver
• Experience in generator, Electricity or Air conditioning maintenance is an added advantage.

Ecobank Rwanda Plc is an equal opportunities company and females’ candidates are encouraged to apply, If your career aspirations match this exciting opportunity, please write in confidence quoting the position on the subject matter

How to apply: Interested candidates should send their applications by clicking on the Apply button below no later than March 18, 2022

Only those who strictly meet the criteria should apply for this position

Due to expected high volume of applications we cannot respond to all applications and will only be contacting shortlisted applicants.

3. Service Delivery (ATM &POS Support Officer

Ecobank Rwanda Plc.

 P.O. BOX: 3268 Kigali – Rwanda

External recruitment Advert

Job Vacancy: Service Delivery (ATM &POS Support Officer

Opening date:  March 10, 2022

Closing date:  March 18, 2022

About Ecobank Rwanda Plc

In order to respond to our growing market with the required human capital, we are currently looking for experienced professional in the following area

Role Title: Service Delivery (ATM &POS Support Officer)

Reporting: Head Technology

JOB PURPOSE:

• Provide first-level support to end users on ATM & POS transactions issues and other digital channels.

JOB CONTEXT:

ATM & POS Support Officer is the champion of cards related delivery channels. He/she will be responsible to configure new, monitor and support ATMs and POS. He/she will be coordinating third party companies that support and maintain ATMs and POS. He/she will be providing 1st level of support to digital channels

KEY RESPONSIBILITIES:

ATM & POS support

• Provide first-level support on any ATM & POS issue;
• Daily checking, monitoring and follow up of ATMs & POSs connectivity in all branches and all ATMs locations;
• Daily generation of ATMs connectivity report from Aptra monitoring system;
• Ensure each ATM is on UPS to ensure Service Continuity and power related risks are mitigated;
• Configure new POS before they are handed over to Business unit for deployment
• Ensure a camera is installed on each ATM and images are being well captured on the Icam server;
• Monthly visit to Up-country ATMs and weekly visit to Kigali ATMs;
• Work closely with NCR on monthly ATM maintenance and daily ATM support
• Ensure all ATMs are set up to provide e-Journal for Clirec reconciliation purposes;
• Ensure to provide any IT assistance on ATMs configuration: setting up IP address etc…;
• Ensure regular backups of icam servers and other camera data related data as per established and approved procedure

Other responsibilities

• Support in EOD activities and release of the system for EOD by E-process.
• Provide support on end-user computers (active directory account reset, outlook configurations, printing, etc…) when required.
• Provide support on projects management
• Provide support on E-channels platforms like Omni Plus, OBDX and Mobile app etc
• Carry out any other duty assigned by his hierarchical supervisor.

QUALIFICATIONS, EXPERIENCE, COMPETENCIES

Experience & qualification 

• Have at least Bachelor’s degree in Computer Science or in any another related field is a must.
• Have at least 2 years’ experience service delivery channel support and/or digital channels in finance institutions

Skills, Capabilities & Personal attributes

• Have ATMs/POS configuration and troubleshooting skills,
• Good understanding and writing skills of English and/or French, knowing the two will be added value
• Have good understanding of server’s administration (MS windows servers and Lunix)

• To be results oriented and have strong analytical skills.

Ecobank Rwanda Plc is an equal opportunities company and females’ candidates are encouraged to apply, If your career aspirations match this exciting opportunity, please write in confidence quoting the position on the subject matter

How to apply: Interested candidates should send their applications by clicking on the Apply button below no later than March 18, 2022

Only those who strictly meet the criteria should apply for this position

Due to expected high volume of applications we cannot respond to all applications and will only be contacting shortlisted applicants.