4 Open Job Opportunities at Sustainable Growers Rwanda (SGR)

POSITION: STRATEGIC DEVELOPMENT MANAGER

REPORTS TO: Executive Director

SUPERVISES: None

LOCATION: Kigali

STATUS: Fixed Term Contract

JOB SUMMARY/PURPOSE

We are looking for a driven and talented person who will take a lead in the formation of a multi-channel integrated approach to local and international fundraising initiatives. This will include conceptualizing and developing proposals, prospecting partners for fundraising, maintaining effective partnerships and ensuring funder retention.

MAIN RESPONSIBILITIES

The responsibilities are but not limited to: 

• • Support design and execution of SGR strategy to grow and become financially sustainable.
  • Develop and review SGR fundraising strategy to significantly increase income across a range of funding streams.
  • Build diversified revenue stream for SGR.
  • Identify, cultivate, and secure major funding.
  • Develop and maintain ongoing relationships with major funders (potential and existing).
  • Engage with other staff in order to push SGR’s case for support and help generate required reports or documents.
  • Co-ordinate the development of highly competitive resource mobilisation proposals and concept notes and ensure achievement of positive results.
  • Conduct regular trends and gap analyses of funding landscapes and keep up to date on opportunities through current and new funders.
  • Quality-assure proposals and all reports before submission to funding partners.
  • Conceptualise and develop performance frameworks for business development and resource mobilization.
  • Refine the vision and communications strategy of SGR as it adapts to changing demands.
  • Support communications with strategic partners, and influencers in the global coffee industry.
  • Serve as a credible and compelling spokesperson for the organization by representing the organisation at events, meetings and forums where it is required to establish and build relationships with key and potential funders and donors.
  • Attract more funders both local and international; and
  • Attend relevant funders events or conferences to cultivate donors and prospects.

REQUIREMENTS OF THE ROLE

• Master’s degree in International Development, Marketing, Economics, Business, Management, International Relations or any other relevant discipline.
• A minimum of 7 years proven experience in generating funds within the non-profit sector.
• Up-to-date knowledge in international development trends in the agriculture sector.
• Proven experience and successful track record in Resource Mobilization (different models and approaches including Campaigns, grassroots efforts, etc.), programme design, proposal writing, business development and international donor relationship management.
• Must have excellent communications skills, both oral and written, including great presentation skills.
• Excellent decision-making skills.
• Strong negotiation, interpersonal and organizational skills.
• Language English and French and Kinyarwanda or willingness to learn Kinyarwanda

KEY DELIVERABLES

• Fundraising strategy
• Secured funding
• Quality reports and proposals
• Fundraising events

KEY INDICATORS

• Documented approach to fundraising
• Amount of funds raised
• Actual reports and proposals done
• Number of events held

JOB SUMMARY/PURPOSE

The Job Holder will build and maintain mutually beneficial relationships, facilitate communications and coordinate activities between SGR its US Founders, the South American partners, funders and other current and prospective out of country stakeholders. She/he will handle international communications, coordination efforts, knowledge sharing, incident response and conflict resolution under the direction of the Executive Director.

MAIN RESPONSIBILITIES

The responsibilities are but not limited to:

• • Create and build South to south  partnership with south America Countries
  • Keep up to date and understand what SGR is aiming to achieve and its relations with the US Founders and the South American partners and other current or future stakeholders and partners.

• Keep strong connections with out of country partners as well as work on creating new mutually beneficial relations.
• Increase the level of connection in countries that SGR is already working in or collaborating with:
• Provide means of knowledge sharing between countries i.e. Rwanda, Tanzania, DRC, US and South America and any other future countries or continents;
• Monitor, coordinate, and communicate the strategic objectives of SGR as required from time to time.
• Cooperate and communicate successfully with other all stakeholders to enhance SGRs objectives:
• Collaborate with the leadership and other staff to clarify SGRs mission and resolve any issues that arise;
• Develop and foster relationships with the partners, stakeholders, and any other that may become important to SGR’s mission.
• Gather, examine, and use data and feedback to identify opportunities to improve the relationship between the SGR and its stakeholders.
• Write reports about particular incidents, events, or updates on important issues for SGR in order to ensure information is readily available.

REQUIREMENTS OF THE ROLE

• Master’s Degree in social science, public administration, law, development studies, international affairs or a bachelor’s with extensive good experience of at least 4 years in a related NGO;
• Ability to establish and nurture effective professional relationships with a wide variety of stakeholders.
• Excellent verbal and written communication skills
• High quality of research and writing skills.
• Strong ability to manage and successfully conduct negotiations at different levels.
• Good analytical skills.
• Problem solving skills;
•  English and Spanish required, French will be a good add on;

KEY DELIVERABLES

• New collaborations for SGR
• Increased level and sustained relationships
• Shared knowledge between countries

KEY INDICATORS

• Number of new collaborations
• Degree of engagement
• Reports of Knowledge sharing events

POSITION: INTERNATIONAL LIASON OFFICER

REPORTS TO: Executive Director

SUPERVISES: None

LOCATION: Kigali

STATUS: Fixed Term Contract

Sustainable Growers Rwanda is a locally registered social enterprise that trains in coffee, runs a retail café, and connects smallholder coffee producers to the broader coffee market. The organization believes in transparency, innovation, inclusion, and most of all, great coffee.

POSITION: Marketing Manager 

REPORTS TO: S/E Director

SUPERVISES: None

LOCATION: Kigali

STATUS: Fixed Term Contract

JOB SUMMARY/PURPOSE

We are looking for a driven and talented marketing manager based in Rwanda with a passion to conduct marketing and promotion activities and take the Question Coffee brand to the next level.

The marketing manager will be working both online and offline marketing and communication strategies to raise the awareness of the social enterprise products and services hence increase the brand awareness.

The Marketing manager under the supervision of the Social Enterprise Director and the SGR Director will work to create social media content, promotional materials for the café, the wholesale department, and the academy. Ultimately, you will act as our brand’s voice to impress our customers and attract new clients and stakeholders.

MAIN RESPONSIBILITIES

ROLES & RESPONSIBILITIES

Communications

• Take responsibility for social media community management across Facebook, Twitter, Instagram, You Tube etc. Through creation of the social media content monthly and ensure its execution.
• Production of any branded collateral to support Communications, Brand & E-Commerce platform for both the SGR and the social enterprise
• Management and point of contact for the branded assets library.
• Develop a good relationship with media houses and ensure their presence during campaigns and events.
• Work with creative agencies to develop artworks for promotional marketing materials for product/services awareness and education.
• Keep a database of the Media Stakeholders, preferred vendors & suppliers.
• Managing the relationship with vendors, suppliers.
• Manage media and all PR activities related.
• Develop a customer complaint handling communication system – Cafe, Wholesale & Academy
• Oversee the implementation of the Media Kit

Marketing activities 

• Coordinate and monitor development and implementation of marketing plans for the social enterprise.
• Coordinate and execute marketing activities (BTL)
• Coordinate the consistency of the Question Coffee branding guidelines
• Monitor trends and opportunities in existing and potential markets and make recommendations where applicable
• Ensure content being uploaded and published on all digital platforms, meets the brand consistency guidelines
• Develop promotional materials needed
• Design and implement marketing campaigns for social enterprise
• Develop an exhibition kit that can be used by either the Sustainable Growers & Social Enterprise.
• Support the wholesale department and the academy in creation of marketing materials and the communication plan.
• Oversee signage and branding of all social enterprise
• Develop a good relationship with media houses and ensure their presence during campaigns and events.
• Support sales and business development team to grow revenue
• Manage marketing and communication budget
• Provide ongoing reporting before and after marketing campaigns and initiatives
• Perform any other duty as may be assigned from time to time
• Draft Terms of reference (TOR) of all contracts in relation to marketing.

Branding 

• • Be the owner of the Social Enterprise brand guideline, updating as needed.
  • Ensure all activities carried out by the Social Enterprise team fit within the brand’s mission, vision, promise and other elements of the guideline.
  • Provide strategic direction on new opportunities and market trends based on the Question Coffee brand.
  • Ensure the brand is ready to take on new challenges with respect to new markets, products, or services.
  • Lead major brand initiatives such as product packaging, retail experience, web presence etc.
  • Ensure that ongoing activities are in line with the overall brand strategy.
  • Handle all third-party issues relating to our brand.

• Ensure all activities, planning and communications for events are in-line with Question Coffee and SGR brand strategies.

REQUIREMENTS OF THE ROLE

• A University Degree in one of the following fields: Marketing, Business, Communications
• At least 5 years of work experience in a consumer product focused environment
• Experience in marketing, corporate affairs and retail customers will be an added advantage competency.
• Familiar with working with marketing 360 degree
• Possess an interest in working as a team – for the good of the group, rather than the individual
• Experience with computers, specifically time management software such as Asana and Google Calendar, as well as competency in Excel, Microsoft word, and crafting keynote presentations
• Meticulous attention to detail
• Desire to learn about the ins and outs of the coffee industry, and supply chain from coffee seed to cup of brewed coffee.

KEY DELIVERABLES

• Provide annual marketing and promotional activities for the social enterprise and its action plan.
• Provide the social media plan and its content monthly and ensure its execution.
• Provide marketing and branding materials needed during social enterprise and SGR Events, products launches and exhibitions.
• Competitor analysis on the local market and provide a recommendation accordingly.

KEY INDICATORS

• Consistency in brand offering.
• Ensuring SGR and Question coffee websites are updates
• Increase in number of followers on social media
• No of events conducted
• No of products launched
• No of article published
• No of viewers/clicks on the Question Coffee website.