Job opportunities – Irembo

Irembo is a technology company that designs and develops digital products focused on users in Africa, starting with Rwanda. IremboGov, Irembo’s pioneer product, is a government services platform. To date, it has 8M+ users in Rwanda and offers 98 services online.

Open positions

1.Senior Partnership Manager

Irembo is a technology company that designs and develops digital products focused on users in Africa, starting with Rwanda. IremboGov, Irembo’s pioneer product, is a government services platform. To date, it has 8M+ users in Rwanda and offers 98 services online. We are using this experience to develop a wide range of products that will transform the tech ecosystem as we know it.

As a Senior Partnership Manager at Irembo, you will develop and manage the relationship with Irembo partners and clients ensuring a world-class experience with Irembo. You will collaborate with business, product and customer success teams and drive on-time delivery

What you will do:

• Implement the strategy for partnership growth and success, including a strategy for processes such as pipeline management, customer onboarding, and customer management and reporting.
• Build business cases, develop insights, recommendations, and drive execution of initiatives critical to business growth
• Interact with cross-functional teams to facilitate success across both Irembo and our entire community.
• Build a network of stakeholders both internally and externally for the purpose of identifying opportunities as well as creating synergies for Irembo.
• Review and analyze client’s performance using the dashboard, needs and guide management through best practices of managing clients.
• Drive partner success and outcomes.
• Oversee existing relationships with senior leaders at key partner organizations and ensuring service levels and expectations are met, Create and enforce plans/process that meets clients’ needs.
• Drive business growth strategy to identify new partners and opportunities (Business development/sales).
• Track monthly, quarterly and annual business reporting in the sales pipeline to identify gaps and client progress.
• Remain up to date on the products and services while looking for opportunities for improvement, relevance and value for customers.

You will be a good fit if;

• Excellent sales, relationship management and communication skills.
• Strategic and motivated by the impact.
• Goal-oriented, persistent and a skilled negotiator.
• Continuously seek to find new ways the business can operate more efficiently.
• Able to share complex thought simply, either on paper, in-person by pitching decks
• Have an ability to learn new domains and thrive in a fast-paced, have a mindset of continuous improvement.
• Self -directed with a can-do attitude, take ownership and roll up your sleeves to what needs to be done.  Have an ability to prioritize between various needs and delegate efficiently.
• Have strong analytical and problem-solving skills
• Technology enthusiast. Keep abreast with the trends and changes in the technology world that are relevant to the clients and users.
• You have a Bachelor of Science in Business and/or related field or MBA/additional qualifications
• You have 4years of experience in related field preferably in a technology company

Note: The deadline for receiving applications is 30- November, 2020.

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2.Senior Product Manager

Irembo is a technology company that designs and develops digital products focused on users in Africa, starting with Rwanda. IremboGov, Irembo’s pioneer product, is a government services platform. To date, it has 8M+ users in Rwanda and offers 98 services online. We are using this experience to develop a wide range of products that will transform the tech ecosystem as we know it.

As a Senior Product Manager at Irembo, you will lead the discovery and delivery of innovative products that will meaningfully impact our customers lives. Working with Engineering, Design, Business and Customer Success teams, you’ll actively drive the product roadmap and consistently ship joyful experiences to our customers.

What you will do:

•  Lead the ideation, technical development, and launch of innovative products that deliver meaningful impact to customers and Irembo.
• Identify market opportunities and build strong business cases to help the company identify opportunities worth pursuing.
• Define a compelling product roadmap aligned with Irembo strategic objectives and rally the rest of the organization behind it.
• Define product success metrics to track and derive value and insights from them.
• Collaborate with Engineering, Partnership and Customer Success to establish shared product vision by building consensus on priorities leading to product execution.
• Drive a consistent shipping cadence with high quality outcomes by collaborating with Design, Engineering and Quality Assurance.
• Lead product experimentations to continuously learn and innovate.
• Drive meaningful product improvements using quantitative (analytics, A/B testing…) or qualitative (focus groups, interviews, customer feedback…) user science tools.
• Clearly, concisely and assertively communicate product progress or project status to different stakeholders.
• Write detailed requirements for major products.
• Manage and develop a team of product managers.

You will be a good fit if:

• You are passionate about designing and building great products that matter and make a difference.
• You have experience building 0 to 1 products, from definition and planning to launch.
• You have demonstrated tenacity, resilience, and leadership experience to organize and lead projects, overcome challenges, and deliver within time and with quality.
• You have an ability to learn new domains and thrive in a fast-paced environment : you have a mindset of continuous improvement and continuous learning.
• You have superb communication skills: you are able to communicate complex thoughts simply, write meticulously, and give outstanding presentations.
• You know how to handle ambiguity by being flexible and by creating clarity for those working with you.
• You are innovative and relentlessly user-focused.
• You have a great sense of accountability : you take ownership of problems and challenges and don’t apportion blame to others.
• You are a highly motivated self-starter with a can do attitude and a track-record of “figuring it out”.
• You have a get-it-done mindset : you are able to roll your sleeves up and do what needs doing to get things done.
• You are able to lead and hold colleagues accountable for key deliverables.
• You are detail-oriented and hold yourself accountable to high standards.
• You are interested in data-informed decision-making, but you also know when to use your intuition to solve problems.
• You have 5+ years of experience in Product Management, Engineering or Technology strategy. An experience with Payment platforms or services will be a plus.
• You have people management experience.
• You have a B.S. or MS in Computer Science or related field.

Note: The deadline for receiving applications is 29- November, 2020.

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