Old Mutual Limited (OML) is a premium African financial services group that offers a broad spectrum of financial solutions to retail and corporate customers across key markets in 17 countries. Our primary operations are in South Africa and the Rest of Africa, and we have niche businesses in Latin America and Asia. We have 12 million customers and 31,000 employees at the end of 2017 and with over 170 years of heritage across sub-Saharan Africa, we are a crucial part of the communities we serve and broader society on the continent. The business is listed on the Johannesburg, London, Zimbabwean, Malawian and Namibian stock exchanges. The UAP Old Mutual Group comprises of three key players as a result of the acquisition of a controlling stake in Faulu in 2014 and UAP in 2015 by Old Mutual. The acquisition resulted in Old Mutual Kenya and UAP Holdings (www.uapoldmutual.com) as well as Faulu Microfinance Bank (www.faulukenya.com) forming one of the largest financial services groups with a growing footprint in East and Central Africa. The Group currently has operations in Kenya, Uganda, Tanzania, South Sudan, and Rwanda. The Group now offers customers a comprehensive and enhanced range of financial services which include Investment, Insurance, Banking, and Savings as well as a wider and more accessible distribution network. The wider group also offers broad career growth prospects for employees. It, therefore, wishes to fill the below vacant position with qualified, experienced, and talented individuals to strengthen its portfolio as a Pan – African Financial Services Group. The positions’ details are further outlined below;-
| Role Title: | Business Development Officer-1 Post |
| Business Unit(s): | Rwanda |
| Business /Function: | Business Development Officer |
| Location: | Rwanda |
| Reports To: | Marketing& Distribution Manager |
| MDP Level: | Manager of self |
| Role Size | M |
Job Summary
The role holder will be in charge of developing and growing the business by driving a good relationship between clients, agents, and brokers in a manner that ensures the achievement of set business targets.
Key tasks and responsibilities
| .Daily servicing of clients to nurture the relationship between the company and our customers. .Prepare competitive quotations based on proposals and requests and ensure these are presented within 24 hours .Follow up on renewals to retain business; quotations to close business and obtain feedback .Premium collections .Ensures acceptable levels of business retention (i.e. preservation of existing business) are maintained at all times, and any existing business lost due to unavoidable circumstances is replaced by other suitable accounts (over and above the new business acquisition target for the year) .Closely monitors customer service satisfaction to ensure renewals are not threatened; negotiates renewal terms well in advance and sends formal renewal confirmations to clients before the renewal dates. .Maintains, and regularly updates business progress reports. Cover note control – to make sure all outgoing cover notes are properly used and returned for booking within 5 working days after being issued to clients. .To make sure that the company knows how many cover notes are with intermediaries. .Weekly visits to intermediaries to make sure that the relationship is cemented and to do a regular audit on the issued UAP stationeries to the intermediaries. .Conduct product presentations to clients, agents, and brokers. .Conduct market intelligence to obtain information on activities in the market and advise the management on business opportunities/threats. .Participate in development to fill special market niches, market and promote these products. .Provide support services and training to agents, brokers, and clients. .Engage/participate actively in advertising, promotion and public relations campaigns aimed at actualising the Company’s PR and Communication Plan and to build/position the UAP brand and image in the market place. .Liaison with Underwriting and claims to ensure documents are delivered and claims settled within the standards of service. |
Academic/Professional Qualifications; experience; skills and competencies
- University degree in Marketing or any other related field
- Basic Insurance qualification
- Sales and Marketing Qualification
- Good communication and negotiating skills
- Good interpersonal skills
- Thorough understanding of policy covers/wordings and their interpretation as pertaining to claims
How to apply:
Interested candidates are requested to submit the Cover Letter and the CV with 3 references by completing very carefully the following application form not later than the 12th June 2020.
Applicants must possess or be in the process of applying for a POLICE CLEARANCE CERTIFICATE as at the time of making an application.
Only short-listed candidates will be contacted.
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